DRIVING QUALITY OF LIFE IN MIXED-INCOME COMMUNITIES

Paper May 1, 2013

This paper explains the Quality of Life management approach at Harbor Point, a 1,238-unit mixed-income community in Dorchester, MA. The paper was originally published in the Journal of Housing & Community Development (May/June 2013) and is co-authored by Neil McCullagh and Alexandra Curley. The paper documents “a collaborative quality of life-centered practice developed by the management team, which has demonstrably contributed to improving residents’ lives at Harbor Point.” This new Quality of Life management approach is a uniquely collaborative and resident-focused process that brings together a core group of management, public safety, resident services, residents’ council, and ownership to contribute to the safety, health, and operation of the community.
Download